Frequently Asked Questions

1. Do I need to wash my costume?
2. How much is it to hire a costume?
3. How do I book a costume?
4. What sizes do your costumes come in?
5. What types of payment do you accept?
6. Do you send costumes out of town? 
7. When do I need to return the costume?
8. What happens if the costume gets damaged or I lose something?
9. Where should I look for costume ideas on the Petticoat Lane site?

1. Do I need to wash my costume?

We take great pride in the cleanliness of our costumes. All items are  washed or dry cleaned upon return from hire every time. This includes  all wigs, shoes and costume  accessories. Please leave the washing up to us as certain garments require special attention.

2. How much is it to hire a costume?

Our prices range from $35 to $80 depending on the costume hired. On average most complete costumes are around $50. Wigs on their own are between $15 and $25 and accessories start at around $10.Boots and shoes range from $10 to $30 to hire. Childrens costumes range from $15 to $35 to hire. We also charge a bond of between $30 and $40 which is refunded when the costume is returned. Some bonds may be greater dependant on the costume hired.

3.  How do I book a costume?

Once you have made your costume decision we can proceed to book in your costume. To do this we require a deposit, which is the bond amount. This will secure your booking for the date required. When you collect the costume the payment for the hire charge is required.

4. What sizes do your costumes come in?

Our costumes sizes start at around a 10 and go through to about a 20 for women. Mens costumes are sized from small to triple XL. Childrens costumes range from 3 years through to approximately 12 years. Most teenagers select from the adult range of costumes.

5. What types of payment do you accept?

In store we accept cash, eftpos and cheques with identification. For out of town customers we provide you with our bank account details for internet deposits.

6. Do you send costumes out of town? 

Yes we can, although we require plenty of advance warning to allow time for courier delivery. A courier fee will be charged which will be quoted at the time of booking.

The costumes need to be couriered back promptly to us  after the hire to allow time for us to process items for further bookings.

7. When do I need to return the costume?

A date will be arranged at the time of booking or hire for the return of the costume.

8. What happens if the costume gets damaged or I lose something?

Depending on the damage,either a repair cost or the full replacement cost will be charged. Lost items are charged at the full replacement cost.  All additional payments are due on return of the costumes. Refer Terms and Conditions Of Hire.

   9.  Where should I look for costume ideas on the Petticoat Lane site?

Firstly  take a look in the 'A to Z' List of Costume Ideas and also the 'Party Themes' list. If you already know the theme for your event go directly into the Hire Costumes sections e.g Super Heros, 60s and 70s.